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How EDMS Will Keep Your Customers Coming Back For More

Customer relations are an integral part to any company.  Without customers you don’t have a business. No matter what industry you are in, you need to access information quickly.  It’s a key factor in determining your quality of customer service interaction.  Wouldn’t it be wonderful if hold or call-back time was reduced or even eliminated? You can answer frequently asked customer questions easily and efficiently and lower costs with the use of electronic document management systems technology.

 

Provide Your Customers with Better Service

Reclamation Isn’t Just About the Environment—Reclaim Your Office Space

With the emphasis on the environment and utilizing what you already have, many organizations are exploring new ways to reclaim wasted office space.  If you are looking for more space in your office, a great place to start may be with your filing cabinets. 

Where to Start - Average rent for an office space is $24 a square foot.  Using this average, a 20 x 20 filing room will cost $9,600 annually. If this space can be reclaimed for additional offices, the potential savings realized by not having to move or rent additional rooms are substantial. 

Exposed: The Low Cost of Today’s Document Management

Any business whether it’s healthcare facilities, legal firms, financial services or educational institutions, has to deal with an inordinate amount of documents.  When digging through a dusty file cabinet for a case study or client information, at the back of any file clerk or assistant’s mind is the question “Isn’t there a better way?”.

It’s Not Only Humans Who Have A Net Worth

I was recently browsing the internet when I came across a website claiming it could tell me exactly how much my life was worth as a human being.  Intrigued, I filled out a survey that asked questions about my physical, mental, lifestyle and personality factors.  Once completed it broke down every aspect of my answers and gave me an exact number of my life’s worth—$2,327,896 to be exact. 

Put Color back into Productivity and Reduce Costs

New color multifunction systems allow businesses to create color documents quickly and cost-effectively.  These systems print, copy and scan in brilliant color, equipping you with the tools to create, duplicate, and store your creations.

Controlling Document Overload

When you have one or more groups in an enterprise, utilizing a document management system will provide storage, easy access and control of large information caches. As workgroups grow larger, the data in the system continues to grow with it. In document management systems, different sets of data are stored in different styles and fonts. Document management solution companies work on systems so anyone within a workgroup can access information. Good document management software is judged by the accuracy, simplicity and availability of the information access methods.

EDMS Works for the Little People

In today’s society everyone strives to become the boss whether it’s the manager, president or CEO. People tend to discount the little people like the secretary, assistant and file clerk. These employees are essential for making sure every-day tasks are completed smoothly and efficiently, yet businesses insist on making life harder for them by keeping with a paper-based office.

Don’t Let Paper Have the Last Laugh

In 1975 a Business Week article discussed how the personal computer revolution would ultimately lead to a paperless office.  In 2009, thirty-four years later, the information contained in paper form has changed, but businesses are increasingly inundated with paper records.
The Environmental Protection Agency (EPA) reports:
· The average office worker goes through 10,000 sheets of copy paper a year.
· Each employee in a typical business office generates 1.5 lbs of waste paper per day.

Digital Document Storage Reduces Costs

The average office worker spends up to half of their workday searching for simple information! No wonder it’s hard to increase production. A digital document storage system will not only increase worker productivity, but also reduce company costs.

Going Green Is Now Cheaper!

 
Among many businesses it is typical for print costs to consume almost 3% of total revenue in a given year. For many organizations, printing costs are nearly equivalent to the amount spent on research and development each year!
Businesses need to begin looking at the high costs of uncontrolled print services. They need to address how to cut costs while continuing to grow, manage and create opportunity. Within many businesses, hardcopy costs remain uncontrolled and unchecked, regardless of industry.

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