Our Performance Promise to You

c.a. reding company performance promise

If you experience a problem, C.A. Reding Company will make it right. We've written this down in our Performance Guarantee with any copier device you lease with us. Read the full contract below.   

Uptime Performance Guarantee 

We strive to respond to service calls within 2 hours by phone and our response time to your office will average 4 hours or less. 

  • Should a situation arise in an unusual circumstance where your machine is expected to be out of service for more than 8 continuous hours, we will supply you with a free temporary loaner machine until repairs on your system are completed. 

Unconditional Buyer's Guarantee 

We guarantee what you purchase from C.A. Reding Company. 

  • If at a time of initial installation the system you purchased from C.A. Reding Company does not perform as originally demonstrated, we will replace it at no charge with an identical model or with equipment with specifications and features comparable to the equipment being replaced. 
  • C.A. Reding Company will have genuine OEM parts and supplies available to you as we are a factory authorized dealer. 

Terms and conditions apply. For full details click here to download our written Performance Promise

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