C.A. Reding Company a leading office technology provider in Central Valley, CA, has been recognized as a Ricoh Circle of Excellence Certified Dealership for 2020. CA Reding has received this achievement for the last seven years, every year since 2013.
In addition, C.A. Reding Company also had one of their Service Engineers achieve the Ricoh Prestige Certification two years in a row.
The Ricoh Circle of Excellence Award honors the top copier dealers in the U.S. based on technical expertise and quality of service, model certification, efficiency, response time success rates and overall customer satisfaction. The program was designed to recognize dealerships who provide outstanding service and support in accordance with Ricoh’s guidelines. A Circle of Excellence Award signifies a quality business relationship with Ricoh that is unmatched by their competitors. Only 30% of Ricoh dealers receive this award annually.
The Ricoh Prestige Certification is the highest level of accomplishment for service engineers within the RFG Ricoh Circle of Excellence program. Nationally, only 42 out of over 430 Ricoh dealers throughout the United States have at least one service technician achieve Prestige Certification, and this year, C.A. Reding Company had their service engineer Paul Taniguchi obtain the certification. The Prestige Certification is awarded to individuals who achieve a minimum score/grade of 80% AND are in the top 75 scores for the Hardware and/or Technology track assessments.
“We are extremely proud to have earned the Ricoh Circle of Excellence certification for the 8th year in a row. It is a true honor, as we at C.A. Reding Company want to continuously provide the best service possible for our customers, and this award proves our commitment to doing that,” Jim Gardner, Regional Service Manager for C.A. Reding Company.
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