What is Unified Communications?
Unified Communications (UC) is about streamlining communication tools into a cohesive platform. Intermedia Unite combines various services to enhance collaboration and productivity.
Key Features of Intermedia Unite:
- Business Phone System:
- Unite offers 90+ features, including HD voice and unlimited domestic calling (Canada, US, and PR).
- Auto Attendant: Instantly connects customers to the right person with automatic greetings and efficient call routing based on business hours.
- Hunt Groups: Routing incoming calls to specific teams ensures quick and efficient customer reach.
- Presence: Real-time status updates for teammates (e.g., Available, Unavailable, Busy).
- Integrations: Seamlessly integrates voice, video, messaging, and contact center functionalities.
- Video Conferencing:
- Secure 720p HD audio/video meetings with screen sharing and interactive presentation tools.
- It is ideal for remote collaboration and virtual meetings.
- Team Chat:
- Break away from your inbox! Communicate with coworkers in real-time using individual and team chat.
- File Management:
- Share and collaborate on files securely from any location.
- Full file management, including real-time backup and restore.
- Contact Center Integration:
- Access advanced call features integrated within Unite for better employee productivity and customer experience.
- Unite Rooms:
- Extend collaboration capabilities to conference rooms for integrated video conferencing and screen sharing.
- AI Assistant:
- Boost productivity with Generative AI that assists with daily mobile and desktop app tasks.
Why Intermedia Unite?
- Anywhere, Anytime Communication: Work securely and intelligently from any location.
- Stronger Customer Relationships: Seamless communication builds better customer connections.
- Triple Shield Security: Protects your business data while simplifying security1.
!Intermedia Unite
IVR Menu and Call Transfers:
Imagine a scenario: A customer calls your business. With Unite’s IVR menu, they’re greeted professionally and routed to the right department. If they need to speak with a sales representative, Unite ensures a smooth transfer. The sales team can collaborate via chat or video to close deals faster.
Intermedia Unite empowers businesses to communicate effectively, collaborate seamlessly, and enhance productivity. As a Copier Salesperson, you’ll appreciate how Unite simplifies communication, just like a well-oiled copier! ðŸ“
For more information, Contact Us.
Feel free to reach out if you have any questions or need further assistance! 😊