What is Unified Communications?

Unified Communications (UC) is about streamlining communication tools into a cohesive platform. Intermedia Unite combines various services to enhance collaboration and productivity.

Key Features of Intermedia Unite:

  1. Business Phone System:
    • Unite offers 90+ features, including HD voice and unlimited domestic calling (Canada, US, and PR).
    • Auto Attendant: Instantly connects customers to the right person with automatic greetings and efficient call routing based on business hours.
    • Hunt Groups: Routing incoming calls to specific teams ensures quick and efficient customer reach.
    • Presence: Real-time status updates for teammates (e.g., Available, Unavailable, Busy).
    • Integrations: Seamlessly integrates voice, video, messaging, and contact center functionalities.
  2. Video Conferencing:
    • Secure 720p HD audio/video meetings with screen sharing and interactive presentation tools.
    • It is ideal for remote collaboration and virtual meetings.
  3. Team Chat:
    • Break away from your inbox! Communicate with coworkers in real-time using individual and team chat.
  4. File Management:
    • Share and collaborate on files securely from any location.
    • Full file management, including real-time backup and restore.
  5. Contact Center Integration:
    • Access advanced call features integrated within Unite for better employee productivity and customer experience.
  6. Unite Rooms:
    • Extend collaboration capabilities to conference rooms for integrated video conferencing and screen sharing.
  7. AI Assistant:
    • Boost productivity with Generative AI that assists with daily mobile and desktop app tasks.

Why Intermedia Unite?

!Intermedia Unite

IVR Menu and Call Transfers:

Imagine a scenario: A customer calls your business. With Unite’s IVR menu, they’re greeted professionally and routed to the right department. If they need to speak with a sales representative, Unite ensures a smooth transfer. The sales team can collaborate via chat or video to close deals faster.

Intermedia Unite empowers businesses to communicate effectively, collaborate seamlessly, and enhance productivity. As a Copier Salesperson, you’ll appreciate how Unite simplifies communication, just like a well-oiled copier! 📠

For more information, Contact Us.

Feel free to reach out if you have any questions or need further assistance! 😊