Ricoh started their annual Circle of Excellence service recognition program in 2013.  Due to the high quality of our Service Teams, we’ve won the award for all 6 years it’s been presented.

One component of the Circle of Excellence program is the testing of individual Copier Service Technicians and Software Solution Engineers. Tests are given on either traditional hardware service aptitude or software support.  Individuals who finish in the top 75 out of the entire country are recognized with Ricoh’s Prestige Service Award. For the last 3 years we have had a Prestige Service Award winner. This year we had two winners from our Bakersfield office.

We are pleased to announce Joe Butler (Bakersfield Service Team Leader) won the Prestige award for Hardware Service and Paul Taniguchi (Bakersfield Production Print/Solutions Engineer) won the Prestige award for Software Support!

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Pictured (L-R): Jim, Paul, Joe, Leland (Ricoh)

Jim Gardner, C.A. Reding Company Regional Service Manager had this to say:

We are proud to have such a dedicated team,  committed to the achievement of the Ricoh Circle of Excellence award. I am especially  proud of Joe and Paul as Ricoh Prestige Technicians. This is Paul’s second year in row being honored as a Prestige Technician.

Our customers are winners as well because these awards mean they are receiving support from one of the very best dealers in the nation.

C.A. Reding Company customers benefit from better, faster fixes in their connected equipment environment from techs who take pride in providing the highest level of service.

To learn more about the copy machines we sell, find an office location near you.